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What is Heat and Humidity Allergy? Symptoms, Causes and Treatment Methods As the temperature and humidity increase in the summer months, many people may experience itching, redness and hive-like rashes on their skin. This condition is often referred to as "heat allergy", "sweat allergy" or "moisture allergy" among the public. However, when evaluated from a medical perspective, these symptoms are usually cholinergic urticaria or more […]
Serotonin (Happiness Hormone): What is it and in which foods is it found? Expert Dietician Esra Aktan Serotonin is a neurotransmitter, popularly known as the "happiness hormone", that plays a decisive role in both our mental and physical health. Many functions such as mood, sleep quality, appetite, digestive system and pain perception are balanced by serotonin. For this reason, sufficient serotonin levels are important both psychologically and […]
Addiction and Digital Addiction: Psychological Effects of the Modern Age Introduction:Digital addiction has become one of the fastest rising topics in the field of psychology in recent years. Especially social media, games, online shopping and mobile applications; It encourages repeated use by triggering the dopamine system of users. This situation can turn into clinical symptoms of addiction over time. Just like substance addiction, digital addiction is a […]
How Should Nutrition Be in Vitamin B12 Deficiency? Expert Dietitian Esra Aktan Why is Vitamin B12 Important? vitamin B12; It is a vitamin necessary for the nervous system, energy metabolism and the production of healthy blood cells. It takes part in DNA synthesis. In its deficiency, many functions of the body slow down and deteriorate. Inadequate intake, absorption problems and gastrointestinal diseases are the most important causes of deficiency. Especially animal products […]
Do you have any questions? You can easily find the answers here.
e-Health is a global digital health ecosystem that enables individuals in different countries of the world to digitally access health professionals who provide services on the platform, regardless of location and geography.
Secure video calls can be made with doctors, psychologists, dietitians, physiotherapists and different health professionals; In cases suitable for remote evaluation, health services such as examination, consultancy, second doctor's opinion, follow-up and guidance can be used.
Digital prescription, health report and integrated digital health services can be provided by authorized health professionals and where permitted by the relevant legislation. In cases requiring physical examination, examination, use of medical devices or face-to-face intervention, the health professional can direct you to the appropriate health institution.
e-Health is based on applicable health legislation and regulatory requirements in the countries where the services are provided. In Turkey, T.R. It has a Remote Health Information System (USBS) infrastructure approved by the Ministry of Health.
Regardless of country or citizenship, individuals can access health services via e-Health within the framework of the relevant legislation and service conditions.
Where necessary, identity verification can be performed with a valid national identity document or passport.
You can also make an appointment for your child or a person you are legally authorized to represent and manage the healthcare process. According to the legislation of the country of residence,individuals who are minors or who do not have the authority to carry out transactions on their own behalf may require the approval of a parent, guardian, guardian or legally authorized representative.
Yes. You can access e-Health from your country; You can examine the health professionals that suit your needs and preferred language, you can make your appointment by viewing the appointment hours according to the local time of your location. You can make secure online payments with different currencies for supported services and benefit from suitable health services online.
If deemed necessary as a result of your physician's medical evaluation and permitted by the relevant legislation, a prescription, health report or relevant health documents may be issued. Authorized physicians in Turkey can use e-Prescription and e-Report systems in appropriate cases and relevant records can be transferred to national health systems.
If the prescribed drug is not available under the same trade name in your country, your physician may evaluate the active substance or suitable substitute drug options.
The scope of health services that can be offered and validity of prescriptions and health documents in your country; It may vary depending on the health legislation of the relevant country, the type of service, the professional authority of the health professional and the acceptance conditions of the relevant institutions.
No. Becoming a member of e-Health and creating an account is free.
You will only pay the relevant service or package fee if you benefit from a paid service from your preferred healthcare professional.
You can review the services offered, package options and current fees from the healthcare professional's profile.
You can join the online meeting at your appointment time by following the meeting link sent to the e-mail address you specified during registration or by following the steps My Appointments → Appointment Details → Join the Meeting in your e-Health account.
Your meeting takes place over e-Health's secure and encrypted video call infrastructure. You don't need to download an additional video calling app.
Before starting the conversation, make sure that camera and microphone permissions are turned on on the device or internet browser you are using.
Yes. e-Health implements technological and administrative security measures based on information security, protection of personal data and prevention of unauthorized access in accordance with the sensitivity of personal and health data.
Your personal data and health data are processed, stored and protected in accordance with the requirements of the service provided and applicable national and international personal data protection legislation.
Health data that must be transferred to national health systems within the scope of the relevant legislation in Turkey, T.R. It is safely transferred to the relevant central health systems of the Ministry of Health.
Processing, storing and transferring data to authorized health systems; It is carried out in accordance with applicable national and international legislation, data security requirements and relevant health infrastructure rules.
Yes. Interviews conducted via e-Health are conducted in accordance with patient/client privacy and confidentiality principles.
During online conversations, no audio or video recordings are taken and the content of the conversation is not stored as an audio or video recording that can be accessed later.
Messages, file shares and information created within the scope of healthcare are protected in accordance with relevant data protection legislation and security requirements.
Whether the health services received through e-Health are covered by insurance; may vary depending on your country, your insurance company, your policy coverage and the health care you receive.
You can benefit from appropriate services through your insurance within the scope of insurance or health institutions contracted with e-Health.
Yes. You can manage your appointment within the relevant change and cancellation conditions.
Appointment change, cancellation and refund conditions, if any; may vary depending on the selected healthcare service, healthcare professional or conditions of the purchased package.
You can review the current change, cancellation and refund conditions from the profile of the healthcare professional you choose before making an appointment.
e-Health, does not replace emergency health services in cases requiring urgent medical attention.
In life-threatening, serious injury, sudden loss of consciousness, severe shortness of breath, chest pain or similar emergencies, online conversation should not be expected; Consult the emergency health services in your country or the nearest health institution.
Yes. e-Health has a technological and legal infrastructure that addresses information security, personal data protection, authentication and secure transaction processes required by digital health services.
In Turkey T.R. e-Health, which has the Remote Health Information System (USBS) infrastructure approved by the Ministry of Health; It operates in line with KVKK and VERBİS, ETBİS, MERNİS authentication, electronic invoicing and related digital service requirements.
Information security and software development processes; TS ISO/IEC 27001, TS ISO/IEC 15504 (SPICE), TS ISO/IEC 33061
It is supported byand CMMI standards. e-Health also relies on data protection requirements under the GDPR for services provided to its international users.
Online conversations are not recorded as audio or video. Personal data and sensitive health data are protected in accordance with applicable legislation and security requirements.
The official records, authorizations, certificates and standards owned by e-Health are parts of the holistic infrastructure that supports the provision of digital health services securely and in accordance with the legislation.
eHealth client/user evaluation principles
Evaluation score and content can only be made by clients and service purchasers who have sessions via eHealth by appointment or live meeting.
Please write down your satisfaction or complaints about the expert you consulted or the service you purchased, and remember that your scores and comments will contribute greatly to other clients and those who want to purchase services to make better choices.
We will publish all comments, whether positive or negative, on the eHealth platform as soon as possible, as long as the evaluation principles are followed. We will also provide transparency about the status of submitted content.
We will apply the same principles and standards to the answers given by the expert or service provider.
eHealth's mission is to be a distributor of feedback from both the client and the experts, the service purchaser and the service provider. We'll let the contributions speak for themselves and we won't be the ones to judge what's real
The evaluation must be relevant to the session and suitable for the general readership.
Comment and evaluation must be fair, impartial and specific to the service you have received from the expert or service provider. Do not share personal phone and e-mail addresses. Please do not make personal, political, moral or religious statements. Abusive speeches, discriminatory and hate speeches, sexual expressions, violent and threatening evaluations, advertising content comments, misleading evaluations made with the aim of lowering the score of a rival expert or service provider or increasing their own score will not be tolerated.
Comments and evaluations are the opinions of the service providers who purchase the service and have the right to reply. eHealth or its partners are not responsible for any liability or responsibility for any comments or responses given.
Positive or negative feedback evaluations regarding eHealth services can be made in the user evaluations section on the eHealth page.
