Uzman Portal Kullanım Kılavuzu

Bu bölümde portal kullanımı ve diğer birçok sorunuza cevap bulabileceksiniz, yinede sorularınız olursa sağ üst köşede bulunan yardım butonlarından destek ekibinizle iletişime geçebilirsiniz.

Frequently Asked Questions

Do you have any questions? You can easily find the answers here.

  • a) Go to the Information section and enter your Invoice/Address information. You may not be recognized with more than one billing address. Home, Business, Company, Institution etc.
  • b) Enter the e-Clinic section and update your article about yourself, your education information, certificates, branch, areas of expertise and contact information.
  • c) Determine your calendar availability by clicking the Working Hours button in the Calendar section. Update it as you wish, online and face-to-face, with different hours for different days. If you do not provide face-to-face services, leave blank. If you do not provide service on certain days, leave it blank or click on the x sign.
  • d) The price packages you submit to us will be defined by us on your behalf in the system.
    (You can request to change your service scope and prices at any time; your requests will be updated instantly.)
  • e) We kindly ask you to review all areas of the portal with an overview.
    (In this way, you can get a general idea about the operation of the platform.)
  • f) The icons at the top right of your portal provide you with support: User Guide – WhatsApp Support Line – E-Mail Support LineYou can use these sections for all your needs.

e-Clinicsection is a section where you can update all your information.

You can edit all your current education information, certificates, contact information and similar information in this section.

You can view all appointment details coming through the platform from the

Customer Orders & Clientssection and the details of all manual appointments you have created yourself, using comprehensive filtering. You can make invoice updates.

The calendar section is a section with every detail considered, where you can manage all your appointment processes perfectly, view appointment details, cancel, update appointments, filter, create new manual appointments, calendar availability and block transactions for certain dates.

This section is always updated and new details are added every day to make your work easier.

In this Finance section, you can view the commission invoices issued on your behalf by e-Health and the transaction fee invoices for the appointments you have created manually.

Commission Invoice; You will issue an invoice for the total amount of the service you have provided to the client within 7 days after the session takes place on behalf of the client. Then, e-Health's share of the commission fee from this fee is arranged on your behalf that week and forwarded to you. You can show this commission invoice in your accounting expenses.

Transaction Fee; A portion of the total amount of manual appointments you have created will be transferred to e-Health. This transaction fee is invoiced to you on the last day of each month and paid to e-Health within the following 7 days.

Platform membership and usage conditions may vary for each expert. This situation is determined in line with the scope of platform usage, according to the solutions offered for the needs of the expert. To see your conditions, click on the "e-Clinic" button on your portal and then click on the "Conditions" button.

Please do not forget that clients evaluate the service they received in the

Evaluations section and have the right to reply to you. You can see all the feedback from this section and reply to the feedback by going to the appointment detail section.

The client comments and the answers given by the expert are not published immediately in e-Health; the comment content is audited and published if it complies with the comment principles.

Check out the comment policies for details

From the Reports section, you can view the number and amount of Platform appointments and manual appointments you have created by performing comprehensive filtering.

e-Health filter lists appointments received through the platform

e-Klinik lists the manual appointments you create

Share the content and scope of the training/events you want to organize with the e-Health team. It will be published on the e-Health home page after making the necessary arrangements.

Share the blog/article content you want to edit in a format and with the images you want to use, if any, with the e-Health team. It will be published on the e-Health home page after making the necessary arrangements.

In e-Health, service scope and fees are determined entirely by the specialist. Write the names of the service packages and your prices as you would like them to be arranged in the support e-Health section, and the necessary updates will be made and published as soon as possible.

You can increase or discount your prices during certain periods.

You can create special coupons for your clients in e-Health. Write the coupon scope and discount rates you want to define for your services to the support e-Health section as you wish and the necessary updates will be made and published as soon as possible.

You can define special discount coupons for certain clients.

You can define your coupons in a very comprehensive way, such as different discount rates for different clients, special coupons for your different packages, single use or certain number of usage restrictions.

You can define your coupons as a certain percentage or a fixed amount.

Amounts for client appointments are transferred to your IBAN account on the first Wednesday of 7 days after the session takes place.

Our intermediary partner, who will transfer the fee to your account, may ask you for identity verification at the first stage.

You can reduce your current commission rate from platform appointments to 25% lower figures. Please review the ”Prime” section

You can reduce the current transaction fee for manual appointments to 40% lower. Please review the ”Prime” section

Client Appointment Cancellation Processes

Cancellation Process by the Client
The client has the right to cancel his appointment as long as he meets the necessary conditions within the scope of the determined cancellation policy. Meeting; online and face-to-face cancellation rules (see e-Klinik Cancellation Policy) within the framework of online and face-to-face cancellation rules can be canceled directly from the system. In this case, your approval is not required for cancellation.

However, if the client's request exceeds the specified cancellation period in terms of time and time, then the cancellation is subject to your approval. If you do not confirm the cancellation of the appointment and the client is not present at the relevant session, the appointment will be considered “used”


Expert Appointment Cancellation Processes

Cancellation Process by the Expert
Cancellation requests made by the expert are subject to the approval of the client in all cases. The client has the right to accept or reject your cancellation request. Cancellation will not occur without the client's approval and the appointment will remain valid as planned.


Important Note:

In order to create a transparent and safe process for both parties, it is important that cancellation requests are made on time and within the framework of the determined rules.

 

Client Appointment Date Correction / Postponement Processes

Date Change or Postponement by the Client
Client, (see e-Klinik Cancellation Policy) within the framework of the appointment change policy, can reschedule the date and time of the appointment within an appropriate period of time, directly through the system.
In this case, the new requested date and time will be complies with the postponement-change period, it is automatically processed through the system and does not require expert approval.

However, if the client's request exceeds the specified time limits, the change made through the system is subject to approval by the specialist. No changes will occur without the approval of the specialist and the appointment will remain valid at its original date and time.


Expert Appointment Date Correction / Postponement Processes

Date Change or Postponement by the Specialist
All appointment changes or postponements requested by the Specialist are submitted to the client's approval in all cases. The client has the right to approve or reject the proposed new date and time.
Unless the client gives approval, the appointment remains valid as originally planned.


Important Note:
In order to facilitate time management for both parties and ensure session continuity, it is recommended that appointment changes and postponement requests be submitted as early as possible.

Premium (Prime) members must meet the requirements set by the platform

 

3 Month Period

 

1) Those who have 180 hours of online calendar availability

2) Set a competitive price, maintain price parity found on other platforms

3) Those with a client satisfaction score of 4.8 and above

4) Having completed 50 or more online or face-to-face sessions via the e-Health platform

5) Accept 15% discount coupons from corporate companies that e-Health has agreements with

6) Those whose cancellation request rates are below 1% (Cancellation requested by you)

7) Change request rates are below 3% (change requested by you)

8) Messages: Maintain at least a 90% response rate (percentage of clients you respond to within 24 hours)

 

What is a Prime partner?

 

Our high-performing business partners are called Prime. More visibility and

benefits such as access to exclusive rewards, as well as exceptional service from others

A unique badge is added to their registration and profile to show that they are a provider.

 

How often is evaluation done?

 

We check Prime performance 4 times a year. Our goal is to make sure we highlight the best of the best.

Prime members are a business partner that does its best to provide excellent and flawless service. Clients can easily recognize Premium members from the badge that appears on their e-Health pages and profiles.

 

When is Prime status evaluated?

 

We evaluate your partnership performance in the last 12 months every 3 months for all records linked to your account. (However, you do not have to have been a business partner for the entire 12 months to qualify.) Quarterly reviews last 7 days and begin on the following dates:

  • January
  • April
  • July
  • October

 

What if you meet Prime requirements?

 

If you have met the program requirements by the review date, you will automatically become a Premium Member. We will update you on your situation at the end of each review period. It may take up to a week for your Prime badge to appear on your registration.

Did you continue to meet all Prime requirements between evaluation periods?

Prime status is only awarded 4 times a year, so even if you are eligible between two evaluation periods, status will not be granted until the next evaluation date.

 

What are the advantages of a Prime partner?

 

1) You will be exempt from e-Health annual membership license fee (those who maintain prime status for at least 2 terms)

2) Your commission rates for your services will start to be calculated as 15%, not 20% (includes prime period appointments)

3) You earn Education/Event and Travel coupons

e-Clinic Usage

Manual appointment management

e-Clinic Module: Online and face-to-face manual appointment transaction fee is calculated as 5% for those who have less than 90 (Paid appointments) in a 3-month period. When the 90 unit band is exceeded, the entire transaction fee is calculated as 3%, not 5%. (Follow-up and Make-up appointments are not included.) The transaction fee amount is billed to you monthly.

 

Note: e-Health does not specifically support or sponsor any business partners or registrations, including Premium (Prime) members. This is entirely a matter of meeting the requirements set by the platform.

Clients see this privacy policy on the home page;

Are Psychologist Meetings confidential?

Yes. No institution, organization or third party can access this information in our system, which operates with a 100% confidentiality principle. Client privacy is protected at the highest security standards, in full compliance with ethical principles and relevant legislation.

According to the legislation:

The psychological support process is based on the principle ofconfidentiality.

Conversations are not recorded for ethical and legal reasons (e.g. audio/video recording is strictly prohibited — it is an ethical violation and personal data breach is a crime).

All correspondence, messages, file shares and notes taken are end-to-end encrypted and no institution, organization or third party can access this information.

Experts can only take notes for the therapy process; These notes remain in your personal professional file and are never shared with any institution, organization or third party.

Are Psychologist Interviews Visible in e-Nabız?


No. All interviews in the field of psychology take place solely between the client and the specialist. These conversations are not legally recorded and are not reflected in the e-Nabız system. All correspondence and file sharing made through our platform are protected by end-to-end encryption technology.

Can I Register Anonymous?

No. Our system verifies identity during membership through MERNIS (Central Population Administration System). All information declared during registration, T.R. It must be exactly the same as your ID or passport information. After registration, you can make a secure appointment from all branches on the platform.


Anonymous interviews are not legal in terms of both the client and the expert's rights and do not comply with ethical rules. In this respect, the anonymous registration system has no legal and ethical basis.

This verification process is essential for us to be able toprovide a safe, transparent and responsible consultancy service.

Comment Guidelines

eHealth client/user evaluation principles

Evaluation score and content can only be made by clients and service purchasers who have sessions via eHealth by appointment or live meeting method.

Please write down your satisfaction or complaints about the expert you consulted or the service you purchased, and remember that your scores and comments will contribute greatly to other clients and those who want to purchase services to make better choices.

We will publish all comments, whether positive or negative, on the eHealth platform as soon as possible, as long as the evaluation principles are followed. We will also provide transparency about the status of submitted content.

We will apply the same principles and standards to the answers given by the expert or service provider.

eHealth's mission is to be a distributor of feedback from both the client and the experts, the service purchaser and the service provider. We will let the contributions speak for themselves and we will not be the ones to judge what is real

The evaluation must be relevant to the session and suitable for the general readership.

Comment and evaluation must be fair, impartial and specific to the service you have received from the expert or service provider. Do not share personal phone and e-mail addresses. Please do not make personal, political, moral or religious statements. Abusive speeches, discriminatory and hate speeches, sexual expressions, violent and threatening evaluations, advertisement-related comments, and misleading evaluations made with the aim of lowering the score of a rival expert or service provider or increasing their own score will not be tolerated.

Comments and evaluations are the opinions of the service providers who purchase the service and have the right to reply. eHealth or its partners are not responsible for any responsibility or liability for any comments or answers given.

Positive or negative feedback regarding eHealth services can be made in the user evaluations section on the eHealth page.

Dear Business Partner,

As our digital health platform e-Health, we shape our promotional strategies in line with legal frameworks and ethical principles in the field of health. In this context, we would like to share with you that we have adopted Word of Mouth Marketing (WOMM) as our basic strategy.

📌 What is WOMM?
Word of mouth marketing; It is an organic and trust-based dissemination method that occurs through users sharing their positive experiences with their circle. Although it may seem like a traditional method, its power in creating trust, continuity and loyalty in healthcare services is undeniable.

💡 Why WOMM?

Direct advertising is legally restricted in the healthcare industry.

User trust and expert reputation are shaped by in-person experiences rather than digital ads.

Provides a strong community impact and sustainable growth over the long term.

📱 Use of e-WOMM (Limited and Ethical Framework):
Of course, we do not ignore the possibilities of the digital world. We will enable sharing of user experiences (e-WOMM) on social media and digital media within legal limits. However, in this process, we will take great care to keep all sharing within the limits of information and experience transfer.

🏢 Growth with the Power of Corporate Collaborations:
In addition, an important pillar of our strategy is our collaborations with Turkey's leading corporate companies. Thanks to the agreements made with these companies, our platform reaches a much wider audience and the professional services of our experts are promoted through reliable corporate networks.
The power of corporate references reinforces individual client confidence and supports the WOMM strategy.

🤝 Our Expectation from You, Our Valuable Business Partners:

Contribute to the creation of natural recommendations by prioritizing client satisfaction

Keeping your profile information complete and up-to-date

Creating content that will contribute to the e-Health community and maintaining your professional stance

Do not forget; True satisfaction is the most effective promotion.

As always, we are happy to grow together with you, our valued business partners, in this process.

e-Health Activity Competence

e-Health; T.R. It is a digital health platform whose security, confidentiality and technical competence have been registered by the Ministry of Health USBS (Remote Health Information System) and whose sustainability criteria are subject to periodic auditing.

Aiming to support the spiritual, physical and mental health of individuals, e-Health aims to provide 24/7 accessible healthcare services by eliminating time and geographical barriers, in a digital environment, in line with high standards and adhering to ethical values.

Business Partnership Policy

e-Health is not just a specialist listing platform. Service provision is carried out by a limited number of qualified experts; The number of business partners will be increased gradually and in a controlled manner, taking into account the supply-demand balance on the platform.

This approach aims to ensure that business partners gain maximum benefit and profit from the platform; It also aims to maintain service quality in a sustainable manner.

Dear business partner,

The current regulation link(s) regarding direct or indirect advertising restrictions in healthcare activities are shared below;

 

Please see;

 

https://resmigazete.gov.tr/eskiler/2023/07/20230729-29.htm

Please see;

 

https://shgmdanetimdb.saglik.gov.tr/TR-96888/saglik-hizmetlerde-tanitim-ve-bilgilatma-faaliyetleri-hakkinda-yonetmelik-yayimlanmistir.html

What is e-Self-Employment Receipt (e-SMM)? How to Use?

In this content, topics such as what is e-Self-Employment Receipt (e-SMM), what advantages it offers, and how it facilitates the invoicing processes of self-employed professionals will be discussed in detail. Today, when digital transformation accelerates business processes, e-SMM application is an important step that offers great convenience for self-employed people in both financial and operational terms.
Let's examine it in full detail.

What is e-Self-Employment Receipt (e-SMM)?

e-Self-Employment Receipt (e-SMM) is a receipt issued digitally by self-employed individuals, in accordance with the standards set by the Revenue Administration. These receipts are used to determine the price of services that freelancers provide to their clients. e-SMM invoice is the digital version of the classic self-employment invoice and is prepared to include taxes and other legal deductions.

Freelancers are responsible for the management and accounting of the services or products they offer. Examples of freelance professions: Professional groups such as lawyers, dentists, veterinarians, architects, consultants can be given as examples.

As of 01.06.2020, it has become mandatory for taxpayers to issue Self-Employment Receipts electronically. After this date, self-employed people will be able to issue their receipts through the portal of the Revenue Administration.

What are the differences between e-SMM and Paper Receipt?

e-Self-Employment Receipt is the digitally edited version of the printed self-employment receipt. Although e-SMM and paper receipts have the same legal characteristics, they differ in some points.
While e-SMM is issued in a digital environment, paper receipts are issued physically.
The receipt prepared electronically is automatically sent to the tax office and approved. Paper receipts can be hand-delivered to the tax office or sent by mail.

With e-SMM, tax calculation occurs automatically. For paper receipts, tax calculation is done manually.
Since e-SMM is a digital system, it is stored and archived on the internet. Paper receipts are stored in physical conditions.
Any electronic self-employment receipts you seek can be accessed online, while paper receipts must be physically searched and accessed.

How to Use e-Self-Employment Receipt (e-SMM)?

The process of using the e-Self-employment voucher is carried out step by step as follows:

Applying to the System: In order to use e-SMM, you must register to the Revenue Administration (GİB) e-document system. This registration can be done through the Revenue Administration portal or private integrator services.
Login to the System: You can log in to the Revenue Administration portal or the platform of the private integrator company with your username and password.
Receipt Editing: A receipt is created by entering customer information, service fee, tax rates and other necessary information into the system. Legal deductions such as income tax withholding and VAT are automatically calculated on the receipt.

Approval of Receipt: After checking the accuracy of the entered information, the receipt can be approved and issued through the system.
Delivery to Customer: Approved e-SMM can be delivered digitally to the customer via email or SMS. A copy of the receipt will also be stored in the system.
Archiving of Receipt: Since the e-SMMs issued will be archived digitally, they can be accessed again when necessary. Additionally, these receipts can be integrated into accounting systems.
Reporting During Tax Declaration Period: Since e-SMMs are stored in digital environment, reporting can be done easily during tax declaration periods.
Ease of Audit: In financial audits, issued receipts can be accessed quickly, thus reducing the workload and accelerating the process.

What are the Features of e-SMM?

E-SMM, which is the electronic version of the transaction that was carried out physically in previous years, prevents paper waste, which especially harms the nature. It also allows businesses to save on some expenses. We can list other e-SMM features as follows:

It is regulated by self-employed professionals in accordance with the provisions of VUK No. 213 regarding their professional activities.
e-SMM is approved by the tax office after it is issued electronically. In this way, tax amounts are calculated automatically.
Electronic Self-Employment Receipt has the same legal validity as a paper receipt.

It is reported to the Revenue Administration.
Since it is a digital system, it can be accessed and searched over the internet. In this way, you can access your documents whenever you want.
Since the documents are approved by the tax office in the system, there is less possibility of fraudulent transactions.
e-SMM is stored and archived on the internet.
e-SMM can be printed at any time.

What are the Advantages of e-SMM?

You can prevent both paper waste and operating expenses by preparing e-SMM through electronic channels.
With e-Self-Employment Receipt, you eliminate costs such as archiving, printing, storage and sending.
You can store your e-SMM documents in the system for up to 10 years, and possible data losses will be minimized thanks to the e-Archive feature.
The use of e-SMM provides convenience and quick transaction potential for those who will create receipts.
e-Self-Employment Receipt can be issued as SMS or e-mail and sent to the relevant recipients.
The buyer who receives the receipt can carry out his transactions online.
Self-Employment Receipts created electronically are also extremely advantageous in terms of protecting nature.

What Information Should Be Included in e-SMM?

“What is e-Self-Employment Receipt (e-SMM)?” Another question that is as curious as the question is what information should be included in e-SMM.
Business/Person Name and Tax Number: The name and tax number of the Business/Person are included in e-SMM.
Customer Name and Tax Number: The customer's name and tax number are included in e-SMM.
Name and Price of the Service/Product: The name and price of the service/product are included in e-SMM.
Fee Payment Date: The payment date for the service is included in e-SMM.
Payment Method: e-SMM includes the payment method for the service/product.
Signature: Business/Individual signature is included in e-SMM.
How to Apply for E-SMM?
Login to the Revenue Administration Portal
To log in to the GIB portal, you must first go to www.gib.gov.tr. On the screen that opens by clicking on the "e-SMM Application" option from the "e-Transactions" menu on the home page, T.R. You can log in with your ID number and e-Government password. After logging in, the system will direct you and you will be asked to fill in the necessary information. If you do not have an e-Government password, you can obtain it from the nearest PTT branch.
Find the E-SMM Application Page
To apply for e-Self-Employment Receipt (e-SMM), you can use the Digital Tax Office portal of the Revenue Administration. You must log in to the portal using your e-Government information or your tax identification number. After logging in, you can complete your registration by following the e-SMM application steps.
Fill out the Application Form
You can start issuing receipts digitally by applying for e-SMM via the Revenue Administration website. After you log in, the system will direct you. You can fill in the required fields by following the steps. In this form, you are generally expected to provide the following information:
Personal Information: Name, surname, T.R. identification number or tax identification number.
Contact Information: Address, phone number, email.
Professional Information: Occupation code, area you serve.
Taxpayer Information: Your tax authority and other tax-related information.
After you fill out and approve the form completely, your application will be evaluated. The result will be delivered to you digitally.
Confirm Agreement
After completing the e-Self-Employment Receipt (e-SMM) application, the system will proceed to the contract approval step for the e-SMM service. At this stage:
Review Contract Terms: You should carefully read the contract text presented by the system. This agreement determines the conditions you must comply with and your rights when using the e-SMM service.
Confirmation: If you accept the terms of the agreement, you must confirm the agreement by clicking the "Confirm" or "I Accept" button.
Last Step: Once the approval process is completed, your application for e-SMM usage will be official. After this step, you can now start issuing receipts through the system.
Since this process is usually completed online, no additional documentation or paperwork is required.
e-SMM (e-Self-Employment Receipt) agreement is an agreement in which self-employed professionals accept the obligation to issue receipts for service fees in the digital environment. Key details of the contract include:
Use of Electronic Signature or Financial Seal: Electronic signature or financial seal is mandatory for the validity of e-SMM documents.
Digital Archiving: There is an obligation to archive the issued receipts digitally and submit them when necessary.
Legal Compliance: Reporting must be done correctly during tax periods by complying with tax legislation.
Approval and Activation
After completing the application process, you accept the e-SMM terms of use by approving the agreement. The system will then review your application and activate your account. Once the activation is completed, you can start issuing receipts digitally with e-SMM. You can create receipts, send them to your customers electronically and archive them by logging into the system.

Where to Apply for e-SMM?

To switch to the e-SMM system, you can apply for e-SMM through special integration systems, e-Government system or (GIB) portal system offered by the Revenue Administration. In addition, you can also apply for e-SMM via e-Government and complete your registration quickly by selecting the "e-SMM Application" option, which is among the services of the Revenue Administration.

In this content, "What is e-Self-Employment Receipt (e-SMM)?" We answered questions about. You can learn about many topics from e-commerce to entrepreneurship by taking a look at our other articles. See you in our next content.
e-SMM Application via GİB Website
E-SMM application is made via the Revenue Administration's Digital Tax Office portal on the Revenue Administration website. Users can complete their applications by logging in to the Revenue Administration Digital Portal with their e-Government information. Necessary personal and professional information must be entered during the application process. Then, the contract will be approved and the activation process will be carried out.

e-SMM Application via e-Government

E-SMM application via e-Government can be made by logging in to the e-Government portal. After logging into the system with their e-Government password, users can find the e-SMM Application option among the "Revenue Administration" services. Through this option, they can fill in the required information and complete the application. After the transaction, the approval and activation process must be initiated and the user must be authorized to issue e-SMM.

How to cut e-SMM?

Login to e-SMM Portal
You can safely carry out your transactions digitally by logging into the e-SMM Portal. You can log in to the e-SMM portal with your e-Government information. After logging in, you must issue the receipt by entering the customer's information and the service fee. Once you have filled in all the information correctly, you can confirm the receipt and send it to the customer electronically (by email or SMS). Once this process is completed, the receipt will be digitally archived.

Create New e-SMM

To create a new e-SMM, you must log in to the Revenue Administration portal or your custom integrator service and select the option to create a new receipt. You must enter customer information, service details and amount into the system. Tax deductions (VAT, withholding) will be calculated automatically. Once you verify all the information, you must confirm the receipt and send it digitally to the customer. After e-SMM is created, it will be archived digitally and can be accessed again when necessary.
Determine Taxes and Deductions
To determine taxes and deductions, during the e-SMM creation process, the system will automatically calculate legal deductions such as VAT and income tax withholding. These deductions must be determined according to the amount of the service fee and shown on the receipt. The VAT rate can be 20%, 18% or 8%, depending on the type of services the freelancer provides. Income tax withholding is generally applied at a rate of 20%. The system will automatically calculate and display these deductions on the receipt.
Confirm Your Receipt
To confirm your receipt, after filling in all the necessary information in the e-SMM system, you must click on the "Confirm" option. The system will verify the taxes and deductions specified in the receipt and then the receipt will be made official. Once the confirmation process is completed, the receipt should be recorded digitally and sent to the customer via e-mail or SMS. In addition, the edited e-SMM is automatically stored in the digital archive and can be accessed again when necessary.
Send to Your Customer
To send the e-SMM to your customer, you can send the receipt digitally via e-mail or SMS via the system after approval. The system will process the shipment quickly since you have previously saved the customer's contact information. A copy of the receipt will also be digitally archived in the system, so both you and your customer can access it when needed. Once the sending process is completed, the transaction will be official.
Archive
After you issue and approve the receipt, the system will automatically store the document in the digital archive. Thus, e-SMMs can be stored safely for the legal period and easily accessed when necessary. You can access archived receipts through the system if needed during tax periods or audits. This digital archiving process makes it easier to meet your tax obligations by allowing you to organize receipts without dealing with paper documents.
Frequently Asked Questions About e-SMM

Who is Self-Employed?

“What is e-Self-Employment Receipt (e-SMM)?” In the title, we mentioned that people who continue their "Freelancer Activities" without being affiliated with any business are called freelancers.
Then we can list the freelancers as follows:
Doctors
Lawyers
Dentists
Managers
Artists
Screenwriters
Financial Advisors
Authors
Consultants
Architects
Health Officials
Engineers
Freelancers

Who Uses e-SMM?

e-SMM (e-Self-Employment Receipt) is used by self-employed professionals. These individuals include freelancers operating in the service sector, such as doctors, lawyers, accountants, architects, engineers and consultants. In order to document their income and fulfill their tax obligations, they can carry out their transactions digitally by using e-SMM instead of paper receipts. In this way, legal deductions will not only be made automatically, but will also be stored safely in the digital archive.

For whom is it mandatory to use e-SMM?

Using e-Self-Employment Receipt (e-SMM) is mandatory for self-employed people. Self-employed people must determine the fee for the services they provide to their customers through e-SMM. Among these services; There are professions such as accounting, financial consultancy, lawyer, doctor, engineering, architecture, design, writing and artist. These professionals must report to the tax office via e-SMM.

When did the e-SMM obligation start?

The e-SMM obligation started on June 1, 2020 for self-employed professionals. As of this date, it has become mandatory for self-employed professionals to issue an electronic Self-Employment Receipt (e-SMM) instead of paper receipts and to document their income digitally. The e-SMM system was introduced to ensure that tax transactions are carried out more regularly and quickly.

How to Keep e-Self-Employment Receipt?

e-Self-Employment Receipts (e-SMM) are stored digitally and preserved for the period determined by the Revenue Administration (GİB). Since e-SMMs are automatically archived electronically after being edited, these archives can be accessed when necessary. Self-employed professionals can access these receipts securely via the digital system when they need them during accounting processes and audits. In addition, storing and archiving receipts is important for fulfilling tax obligations.

What is e-SMM Invoice?

e-SMM Invoice is an electronic document issued digitally by self-employed professionals in return for the services they provide. This document is a digital version of the classic paper receipt and allows self-employed people to legally document their income. e-SMM invoice also includes deductions such as VAT and withholding tax. This invoice is generally used by people registered in the system of the Revenue Administration. Thus, tax processes can be tracked and archived digitally.

Is E-Self-Employment Receipt Wet Signature Required?

No, a wet signature is not required when issuing an e-Self-Employment Receipt (e-SMM). Since e-SMM is issued in a digital environment, it is validated by using an e-signature or financial seal. This is sufficient for the receipt to be officially and legally accepted. Since electronic signature enables secure documentation in a digital environment, there is no need for a wet signature on paper.

How to Send the E-Self-Employment Receipt to the Addressee?

e-Self-Employment Receipt (e-SMM) is transmitted to its addressee via digital means. The confirmed receipt can be sent to the customer via email or SMS. Additionally, some integrator services may offer special shipping options to deliver the receipt to the addressee. Thus, the buyer can easily access the receipt digitally. All receipts are also digitally archived. In this way, both the service provider and the customer can access this receipt again when necessary.

Is a Financial Seal Required to Switch to E-Self-Employment Receipt?

Yes, a financial seal is required to switch to the e-Self-Employment Receipt (e-HCP) system. Financial seal is used to sign electronic documents of legal entities and to issue documents securely. However, if self-employed individuals operate as a sole proprietorship, an electronic signature may also be sufficient. Thanks to the electronic signature or financial seal, the receipts are considered legal as they are digitally signed and become valid.

Dear business partner,

The link(s) of the current regulation on the Self-Employment of Healthcare Professionals are shared below;

 

Please see;

 

https://shgmsmdb.saglik.gov.tr/TR-107905/saglik-meslek-mensuplarinin-serbest-meslek-icrasi-hakkinda-yonetmelik-yayimlanmistir.html

 

Please see;

 

https://www.resmigazete.gov.tr/eskiler/2025/03/20250329-1.htm

 

Dear business partner,

Current link(s) regarding basic ethical principles for Healthcare Professionals are shared below;

 

Please see;

 

https://shgmsmdb.saglik.gov.tr/TR-104337/saglik-meslek-mensuplari-icin-merkez-etik-ilkeler.html

 

BASIC ETHICAL PRINCIPLES FOR HEALTH CARE PROFESSIONALS

Health professions; physician, dentist, pharmacist, nurse, midwife, optician and 1219
dated 11/4/1928 All professions specified in the Law No. No. on the Practice of Medicine and Medicine Arts
It covers. The common feature of these professions is that they are related to human and public health.
Based on the authority granted by the Decree Law No. 663, Health Professions
The purpose of the ethical principles determined by the Board; Health professions authorized to practice in Turkey
determines the relationships of its members with their patients, society and colleagues during the course of their profession
to reveal attitudes, behaviors and forms of action. When determining ethical principles, society's values judiciary, national and international human rights and ethics documents and ethical studies of professional organizations
taken into consideration.
It should be noted that these principles may change with professional and social development
should not be kept.
Healthcare professional;
1. It considers the health of individuals and society as its first priority.
• First of all, it complies with the principle of doing no harm.
• While providing health services, the knowledge, skills and It plans and implements in the best and most beneficial way, using all its possibilities.
2. Always strives to provide service at the highest level.
3. It respects the personal rights and privacy of the individuals it serves.
• Respects the patient's right to make his own decisions regarding his own health. For this
By paying attention to the patient, his health status, and the patient's cultural, social and spiritual situation
Provides accurate and sufficient information.
• The patient; race, ethnicity, culture, political opinion, religion, belief, profession, social status,
marital status, gender, age and health status, place of birth, lifestyle, mental or physical ability,
It does not discriminate on the basis of economic position or other attitudes.
• Distribution of available resources; taking into account the needs of individuals, groups or communities,
It does so within the framework of the principles of fairness, justice, equality and impartiality.
• All identifiable information about the patient's health status, diagnosis, course and treatment of the disease
keeps the information and all other personal information confidential even after his death. At the same time, healthcare
It respects the information, body and thought privacy of the recipients.
4. He practices his profession within the framework of legitimacy and honesty.
• Health service, education received, knowledge, experience and scientific opinions
It carries out the activities in line with the socio-cultural values.
• Acts honestly towards individuals and society and is not deceptive.
• In health service delivery; individual and society are determined through scientific research or educational activities
It does not use an application as a means of profit by directing it to a person or institution.

 

Dear business partner,

Current link(s) regarding the regulation regarding job and job descriptions for Healthcare Professionals and other professions working in healthcare are shared below;

 

Please see;

 

https://www.mevzuat.gov.tr/mevzuat?MevzuatNo=19696&MevzuatTur=7&MevzuatTertip=5

Dear business partner,

The link(s) that you can follow by filtering the current regulations regarding the activity and profession you perform are shared below;

Please see;
https://www.resmigazete.gov.tr/

Please see;
https://www.mevzuat.gov.tr/

Please see;
https://www.saglik.gov.tr/